I was recently interested in buying a used car online, and the seller I was in contact with wanted to do the transaction over Escrow.com. The site seemed completely legitimate (I looked at websites such as this one and everything that came up when I put in Escrow.com scams or Escrow scams into a search engine, and all sites said that Escrow.com is a safe escrow site). I still think that it is a safe site, however, I was almost scammed out of my money.
The person I was in contact with went by the name "John Mosec" with email address "mybabyboy1092@yahoo.com". I emailed him many times looking for details on the car and everything he replied was exactly what I wanted to hear (ie. the perfect used car). I signed up with Escrow.com and read everything on the site since I was very suspicious since the beginning. The site seemed fine, a great way to do a transaction. He said he was in the US and would have to come to Canada to show me the car since it was in his garage (the pictures I saw of the car were on the outside of what looked like a parking garage and no license plate could be seen on the back of the car). He said an Escrow.com transaction would make it worth his while since he knew when he came back to Canada I would show up.
After I was signed up on as a user on Escrow.com I received an email from the seller saying he started the transaction, followed by two emails from "transactions@escrow.com". The first email I received gave me a transaction number "445321", stated what the merchandise and price were, length of inspection period, etc. The second email I received stated the payment details, which said that I should send cash via Money Gram to escrow representative "Michael Kettler" and I was given the same mailing address as what is given on the Escrow.com website. It also asked me to fax a copy of my receipt to the following phone number "1-206-350-8738". The seller then contacted me and gave me a list of Money Gram locations in my current city of residence and told me he had to select this payment method since it was between the US and Canada and the transaction was less that $5,000. I should also note here that the two emails from "transactions@escrow.com" seemed really legitimate, containing the right escrow.com symbol and address, it seemed very real.
How I found out it was a scam: I had already read through the payment methods that Escrow.com uses and Money Gram was not one of them. I emailed the support address they give on the website and asked about the Money Gram method and I was sent a reply that this was not one of their methods of payment and was told not to wire the money. I had also read an email that was sent to me by "transactionsecurity@escrow.com" when there was a change made to my user account which gave security tips and one of them stated that Escrow.com would never give payment instructions via email. I was pretty confused for two reasons: the address that I was supposed to send the money to was the right Escrow.com address and I was being sent emails from an @escrow.com email address giving me false payment details. So, next I called the company since they give a phone number on their website for users who are suspicious or feel as if someone is going to scam their money. I called this number and told the man who answered the phone the transaction number I was given and he told me not to wire the money and that it was a fraudulent number. I said thank you and was disconnected before I had a chance to say anything else so I called him back and asked if he wanted any details about the emails I received and I was told that they were already working on it.
I think that the company still seems legitimate but am very curious as to why I would be given the right address to send the money to and how the person/people that were trying to scam my money were emailing from an @escrow.com site. I just wrote this to warn others to be very careful, even when dealing with sites that seem legitimate like Escrow.com. Be very questioning and read every email and detail on the website thoroughly.