by anamit » Fri Oct 07, 2011 5:49 pm
yeah, i tried to sell my timeshare to sellmytimesharenow.com and spoke to a guy who sounded as you said "genuine." i know his name but i cant mention it, i guess. Before making a deal with him, i asked several times if i could get a refund if i will decide to cancel their services, that is to advertise and sell my timeshare. He said "yes". Then i asked him, "are you sure?" and he said, "anytime". He also said that there is no need to cancel it because for sure they will be able to sell my timeshare for $15,000. Two months past and there was no offer to buy my timeshare, so i told the guy to lower the price to $12500, and if there will be no offer in a month, i will just get my $499 back. After 3 months I tried to get my money back but I was told by customer service that i will only get a refund if i sell my timeshare with another timeshare resale company at my asking price on sellmytimesharenow.com or higher. The person i spoke with who said i could get a refund anytime, who is the Senior Advertising Executive did not explain their refund policy that way. I tried to call and e-mail that person but he is trying to avoid me and not returning my calls and e-mails. Customer service said that the person will only talk to new clients and i have to deal with them. I just want to talk to the guy to ask why he did not tell me the truth about their refund policy because if it was only explained to me, i would not have agreed with the deal. The $499 means a lot to me and my wife especially now that i am going to have a *spam* and i am not getting enough from disability. My daughter just also went to college and we are behind with her housing payments. I just wish i could get our money back and that there are no other people like the senior advertising executive of sellmytimesharenow.com.