Hello everyone, this is a quick note from Moneybookers:
Here at Moneybookers, we are actively dedicated to protecting our customers against online fraud and money laundering.
With 9 years experience in the business, we are well aware of the potential pitfalls when shopping online and would encourage you to have a look on our website at the sections on FSA regulation (http://www.moneybookers.com/app/help.pl?s=fsa) and money laundering (http://www.moneybookers.com/app/help.pl?s=laundering), which will show you how we strive to reduce your risk of becoming a victim of online fraud.
Just like your regular high-street bank, we adhere to the Money Laundering Regulations 2007, requiring us to verify the identities of our account holders in order to prevent money laundering. If verification is not completed or unsatisfactory, we might freeze an account until we receive full and correct identification, ensuring you are always protected.
As one of the Europe’s largest payment providers we unfortunately occasionally experience scammers trying to misuse our good name. To alert and educate you about potential scams, and help you identify and avoid them, we have created the following website as a guide to staying safe online:
http://www.moneybookers.com/ads/moneybookers-scam-information/
There will be no further replies from us to this thread, but if you have a specific enquiry, please do not hesitate to contact us directly at our London-based headquarters:
http://www.moneybookers.com/app/help.pl?s=contact
At Moneybookers we do all we can to help you stay safe online. But you must also help yourself.
Always make checks before you send money to strangers, and if it sounds too good to be true...it probably is.